The Department of Homeland Security (DHS) announced today that it has established a permanent Customer Experience (CX) office to help deliver services that are simple to use, accessible, equitable, protective, transparent, and responsive for all DHS customers.

• Govtech
• Service delivery

Responsive Policy Project (RPP) lifts the curtain on public policy, making it easy to find, understand, and engage with opaque policy documents. Ultimately, RPP aims to radically transform policy by changing who participates and how.

• Engagement tech
• Government transparency
• Parliamentary and Legislative Tech

Giving everyone a voice in our democracy

• US Election 2020

• The Tech
• Engagement tech
• Voting and elections

Democracy is a design problem

• US Election 2020

• Voting and elections
• Election administration
• Voter assistance tech